When you engage with our financial education platform, we collect various types of information to provide you with personalized learning experiences. This includes information you provide directly and data we gather automatically through your interactions with our services.

We automatically collect technical information including your IP address, browser type, device information, and how you navigate our platform. This helps us improve our services and ensure compatibility across different devices and browsers.

Your information helps us deliver effective financial education and maintain the quality of our services. We process your data lawfully and transparently, always with specific purposes in mind.

Under Australian Privacy Principles, we ensure all data processing serves legitimate educational purposes. We never sell your personal information to third parties, and we don't use your data for purposes unrelated to financial education without your explicit consent.

Marketing communications are sent only to users who have opted in, and you can withdraw consent at any time. We maintain separate preferences for educational updates versus promotional materials, giving you complete control over what you receive.

We implement comprehensive security measures to protect your information. Our systems use industry-standard encryption, secure data centers located in Australia, and regular security audits to maintain the highest protection standards.

Your financial education records are retained for seven years after course completion, as required by Australian educational standards. Payment information is processed through certified payment providers and is not stored on our servers beyond transaction completion.

Access to your personal data is strictly limited to authorized staff members who need it to provide services. All team members sign confidentiality agreements and receive regular privacy training to maintain your trust.

Under Australian Privacy Principles, you have significant control over your personal information. We've designed our systems to make exercising these rights straightforward and accessible.

If you're not satisfied with how we handle your privacy concerns, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). We'll always try to resolve issues directly with you first.

We work with carefully selected third-party providers to deliver our educational services effectively. These partnerships are governed by strict data protection agreements that maintain your privacy standards.

Payment processing is handled by PCI-DSS compliant providers who never share your financial details with us beyond transaction confirmation. Video hosting and course delivery platforms operate under similar privacy protections, ensuring your learning activities remain confidential.

All third-party integrations are regularly reviewed to ensure they meet our privacy standards. If a service provider changes their policies in ways that might affect you, we'll notify you and provide options to maintain your privacy preferences.

Our website uses cookies to enhance your learning experience and remember your preferences. We distinguish between essential cookies needed for basic functionality and optional cookies that improve personalization.

Essential cookies enable course progress tracking, maintain your login session, and ensure security features work properly. These are necessary for the platform to function and cannot be disabled without affecting your ability to use our services.

You can manage cookie preferences through your browser settings or our cookie preference center. Disabling optional cookies won't prevent you from accessing courses but may limit some personalization features.

This privacy policy is reviewed annually and updated as needed to reflect changes in our services, legal requirements, or industry best practices. We believe in transparent communication about how we protect your information.

When significant changes occur, we'll notify you via email at least 30 days before implementation. Minor clarifications or updates that don't affect your rights may be posted directly to this page with updated effective dates.